Fixing Arlo Offline Base Station Issues | +1(844)789-6667

Arlo security cameras are renowned for their reliability and advanced features, providing users with peace of mind when it comes to home security. However, like any technology, Arlo systems may encounter issues, and one common concern is an offline base station. When your Arlo base station goes offline, it can disrupt the entire surveillance system. In this article, we'll explore some steps to troubleshoot and fix Arlo offline base station issues.

Check Power and Connectivity:
The first step is to ensure that the base station is receiving power and has a stable internet connection. Verify that the power adapter is properly connected, and consider trying a different power outlet. Additionally, check the Ethernet cable connecting the base station to your router. If possible, try using a different Ethernet cable or port.

Reboot the Base Station:
Sometimes, a simple reboot can resolve connectivity issues. Unplug the power adapter from the base station, wait for about 10 seconds, and then plug it back in. Allow the base station a few minutes to restart and reconnect to the network. This basic troubleshooting step can often address temporary glitches.

Check Internet Connection:
Ensure that your home internet connection is stable. If other devices on your network are experiencing issues, it may be related to your internet service provider or router. Restart your router and modem, and check for any firmware updates for both the router and the Arlo base station.

Update Firmware:
Arlo frequently releases firmware updates to enhance performance and address potential issues. Check if there are any pending firmware updates for your base station. You can do this through the Arlo app or the Arlo web portal. Keeping your firmware up-to-date ensures that your system benefits from the latest improvements and bug fixes.

Check for Interference:
Wireless interference can impact the connectivity of your Arlo base station. Ensure that the base station is placed away from other electronic devices that may cause interference, such as cordless phones, microwave ovens, and Bluetooth devices.

Factory Reset:
If all else fails, you may need to perform a factory reset on your Arlo base station. Keep in mind that this will erase all settings, so be sure to note down your configurations before proceeding. Consult the Arlo user manual or online resources for specific instructions on how to perform a factory reset for your model.


Maintaining a reliable and functional Arlo security system requires occasional troubleshooting. By following these steps, you can often resolve Arlo base station offline issues and keep your home security surveillance operating smoothly. Remember to stay updated with firmware releases and reach out to Arlo support when needed for professional assistance.




Arlo Base Station Offline Troubleshooting | +1-(844) 789-6667
https://proroutersetup.com