Why My Arlo Camera is Offline? | +1-888-380-0144

The Arlo camera offline problem is a common challenge faced by users. It occurs when the camera loses its connection to the Arlo Smart Hub, base station, or Wi-Fi network. However, we have some valuable insights and steps to help you resolve this issue and regain a stable online connection for your Arlo camera. Try following troubleshooting steps:
Sync Button: If you recently made router or network changes, start by pressing and releasing the Sync button on the Arlo Smart Hub or base station. This action initiates the syncing process and establishes a connection. Wait for the Internet LED to blink for 10 seconds, indicating a successful connection.
Battery Check: Check the camera's battery by removing and reinserting it. Pay attention to the LED behavior. If the LED does not light up, ensure the batteries are inserted correctly and have enough charge. Different LED blink patterns indicate successful sync or the need to replace the batteries.
Optimal Camera Connectivity: Consider the distance and any obstacles between your camera and the Smart Hub/base station. The maximum distance allowed is 300 feet (90 meters). Ensure there are no thick walls, ceilings, or metal objects obstructing the signal between the camera and the base station.
WiFi Interference: If there are other WiFi devices or access points near your Smart Hub or base station, they can cause interference. Relocate the base station away from these devices to minimize WiFi congestion and improve connectivity.
Base Station and Internet Status: Check the status of your Arlo Smart Hub or base station. A solid green LED indicates a successful internet connection, while an amber LED suggests an issue. Ensure the Ethernet cable is correctly connected to a LAN port.
Camera Resync: If your camera is not syncing with the base station, remove and reinsert the battery. Observe the LED behavior. If the LED blinks blue once but does not rapidly blink blue afterward, it's time to resync the camera with the base station.
Dealing with an offline Arlo camera can be frustrating, but by following the troubleshooting steps provided above, you can resolve the issue and enjoy uninterrupted surveillance. If you need help to resolve Arlo camera offline issue, feel free to reach out to our experts at +1-888-380-0144 for assistance. We will provide specific troubleshooting steps to resolve your offline issue.